Your main responsibility will be
What we offer
FunnelFox helps Customer Success Managers (CSMs) build real relationships with their customers. A CSM can be responsible for more than 100 accounts, which makes it impossible to stay in touch and make sure they are happy with the service and will renew their contract.
FunnelFox helps CSMs to keep the overview and suggests when could be a good time to connect with a customer based on internal as well as market data. All this information is provided directly in the CSM's inbox saving them from continuously switching between different platforms.
Our CEO Vincent and VP of Engineering James previously worked together on another startup which was also based on a browser extension. With that company they reached 50 Million users worldwide and generated over $15 Million in annual revenue.
FunnelFox went through Angelpad, the #1 accelerator in the USA, and we are now reinforcing our development team in Austria with a fresh investment round.
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